Our Salon Policy
Welcome to Anna Salon! We appreciate your trust in us and strive to provide you with exceptional service. Please familiarize yourself with our policies:
1. Appointments:
Book in advance via phone, online, or in-person.
A confirmation will be sent 24 hours before your appointment.
2. Cancellation Policy:
Please cancel at least 24 hours in advance to avoid a fee.
No-shows may be charged a percentage of the service cost.
3. Arrival:
Arrive 5-10 minutes early. Late arrivals may require a shortened service.
4. Payment:
We accept cash and major credit cards. Gratuities are appreciated.
5. Health & Safety:
Inform us of any allergies or skin sensitivities prior to your service.
We adhere to strict hygiene and sanitation practices.
6. Satisfaction Guarantee:
We want you to be happy! Please let us know of any concerns within 7 days of your service for adjustments.
7. Client Conduct:
We expect respectful behavior. Inappropriate conduct may result in being asked to leave.
We kindly ask that if you bring children to your appointment, you ensure they are supervised and respectful of the calm, peaceful environment we strive to maintain for all guests.
Thank you for choosing Anna Salon!
We look forward to serving you!